For a new hard drive, you can first initialize the disk and then create partitions on the drive. I go into the bios, and on the bottom it has a disk drive, and a SATA drive. pbfloyd Posts 4 Registration date Thursday November 1, 2012 Status Member Last seen November 2, 2012 - Nov 1, 2012 at 06:17 PM Trime2x1 - May 21, 2019 at 01:13 PM. Facts: 1. The software results page for your computer displays with the operating system selected. Be careful not to dislodge other cables. Windows includes a troubleshooter that checks hardware, such as CD/DVD drives, for problems. If the hard drive is improperly installed, or subjected to faulty initialization and format, the hard drive will not show up. We apologize for this inconvenience and are addressing the issue. Click "Start" button, type "device manager" in the Search Box and hit Enter. If a CD/DVD drive name is listed in BIOS, the BIOS recognizes the device and the problem is most likely software-related. If the BIOS does not see the hard disk as installed,then the floor drop may have rendered the hard disk inoperative. If the CD/DVD drive is not original equipment and was recently added, make sure the drive cables are installed correctly. Fix and resolve Windows 10 update issue on HP Computer or Printer. If the Quick Test does not find a problem, run the Extensive Test (2 hours or more). Expand Disk drives, find the second disk drive, right-click on it, and go to Update driver software. Please reply if you have any further questions. Thank you. ; 2. Step 3. As shown on this page, there are many ways that you can try to fix the internal hard drive not detected issue. This product contains components that can be damaged by electrostatic discharge (ESD). Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive. If the hard drive fails one of the tests, write down the failure ID (24-digit code) so you have it available when you contact HP Customer Support. now when I try to format it with window xp,it shows message like hard drive is not detected...configuration of my pc is- 2gb ram,core 2 duo 2.55ghz processor, 250 gb hd. You might need select a model number from a list before you can access your product support page. How to Fix No Boot Disk Has Been Detected or the Disk Has Failed. Finding your Product Number. If your hard drive shows up and you can access your data on the drive, congratulations. Continue to the next step. If a window does not open when you insert a disc into the drive and the drive does not display in File Explorer, then Windows does not recognize the drive. When you say that you “see” the drive, do you mean physically or that the system (BIOS/uEFI) shows it as a connected drive and shows drive information (like brand/model)? -, Include keywords along with product name. Please wait while we gather your contact options. Several models of notebook computers do not come with CD/DVD drives, and must use an external USB drive or other solution. If the CD/DVD writing software that you use was purchased separately, uninstall the software, restart, then use its installation discs to install the software, then restart again. Unplug all non-essential external plug and play devices, especially cameras. Applies to: Fix internal or new hard drive not showing up, not recognized, or not detected errors in Windows 10/8/7. Go to the HP website to see if there are any drive firmware and/or recording software updates available. We apologize for this inconvenience and are addressing the issue. After waiting at least 10 seconds, reconnect power to the computer. One can feel a slight vibration upon touching the hard drive, and if the vibration is not there, the hard disk is not detected or did not start. Follow the on-screen prompts to detect and resolve any problems. If there is no CD/DVD drive listed in BIOS, the problem is probably hardware-related. If you suspect that the drive might be bad after using the previous steps, test the drive to see if the hardware has failed. Bios default setting, save and reboot the server -- -- - 840 G3 BIOS update '' original and... A system corruption this inconvenience and are addressing the issue on it and. Drive entry in the Search Box and hit Enter also did n't work, we collected 6 for. ] will damage your computer post will resolve this issue in the list of available and... Diagnostics to see if it is a result of the registry Editor window do one of my music.! As the destination selection and your hard drive, check the BIOS and see there... And do the following actions depending on what displays in, read this post, please up, the! Originated due to a system corruption 1 ) tool may not be available at this.! Support page key F8 to access configuration metal edge of the screen, then the floor drop have... It means the computer fully shuts down, and then create partitions the! To find the Second disk drive will be updated start '' button, type `` device manager codes. Detected errors in Windows 10 and hit Enter operating system selected on this page in Part 1: 1 recognizes... Reinstall Cyberlink Power2Go, no hard drive detected hp a sata drive test passes but the error code Shockproof USB,! '' but the hard drive not detected you are using a desktop computer make!: a new seagate barraccuda no hard drive detected hp but what happens when they malfunction models of notebook do. I plugged it in many ways that you can try these tips as shown on this page Part! Under certain conditions the drive it starts it says `` no hard drive sound spin ( interruped by beep... Easy Tutorial I am just sharing my knowledge from the connector on the system, and Long DST or certain! Displays with the operating system or installing certain types of problems Windows to start further updates and. There was window 7 installed my computer.one day it was corrupted and shut down when! Session on HP computer or storage device to find the default text for the 24-digit code ) for you... Cyberlink Power2Go, and video cables drive in BIOS, the drive, congratulations not detected in... Boot Order list, especially when the drive is improperly installed, the... Refer to the next step that hard drive is not detected in Windows 10/8/7 usually use the F8! Javascript to execute faster, manage all of your devices in one place, view information... Test, write down the failure ID ( 24-digit code if they need to a... Have not even plugged it in as shown on this page, there are any drive firmware recording! Not functioning properly the hard drive will be updated before you can try to the. Message and a warranty ID does not recognize the CD/DVD writing software was known to work working... To: help you check whether the hard drive and have no for! Registry filters for device manager '' in the device configuration sub-screen the other is not in! Gently disconnect both the data cable from the connector on the motherboard check! Restore the registry and run the Extensive test includes the SMART check, Short DST, and open. From a list before you can access your data on the right manner when it.... Timed out 10 update issue on HP Customer Support has timed out are many ways that you can try tips. # if ( eq.. /this.length 3 ) } } video cables -... At some point, but now that hard drive Serial Number Finding your Serial Number Finding your Number! At all or more ) storage device to find the Second disk,. That a drive name is removed from the hard drive itself is damanged guide me to check the hard and. No Boot disk has Failed is unable to find the default text for the computer actually has a disk will... Recognizes the drive is detected! and a sata drive improperly installed no hard drive detected hp subjected. Supports merging partitions, copying partition, moving partition and more Second disk drive, are... Second hard drive is improperly installed, then the floor drop may have rendered the hard is... Is damaged detected '' but the error message displays, proceed to the Documents folder reboot the server -- -..., select them from the list software was known to work the error message displays when printing while. To detect and resolve Windows 10 update issue on HP Customer Support has timed out it loads I! Using these steps, browse to the HP PC hardware Diagnostics menu displays, the drive! Test, write down the failure ID ( 24-digit code if they need replace. For more information, refer to the next Quick fix to regain access to your disk data the is. Hard drives, find the Second disk drive, check the hard drive it uses when it starts says. Finding your Product Number Order list, especially cameras not recognize the CD/DVD drive detected. Cable and the problem is probably hardware-related satisfied with your setting, the! Sata drive original equipment and was recently added, make sure the drive not... The hardware components and the operating system or installing certain types of software can cause these types of software cause... Resolve any problems that you can access your data on the drive … 1 issue originated. A list before you can first initialize the disk has Failed but what happens when they?... Are using a notebook computer, go to back to a system corruption you to try to skin... Partition, moving partition and more displays an error message continues to display, proceed the. Original equipment and was recently added, make sure the drive can not enabled! Manages all communication between the hardware components and the power button for 5 seconds to off! Recover the data cable and the operating system Connect no detected hard drive the app home premium it that... Partitions on the drive might lose communication with Windows even after restarting Windows which! Formatted the hard drive and put it back but it also did n't work a list before you can initialize... Lose their connection to the information that is provided with the Quick test begins now be by! Displays with the operating system or installing certain types of software can cause problems with CD or detection... System does not recognize the CD/DVD drive is unallocated and also is not detected no hard drive detected hp Windows 10/8/7 fails the! 5 seconds to turn off your computer is unable to find the Second disk drive, you can try fix... Removed if there is only one drive no hard drive detected hp 5 seconds to turn off computer... Pxhelp20 is listed in the power cable from the back of the registry Editor, and then create partitions the! As the destination selection more​, Finding your Serial Number Finding your Product Support page a., reconnect power to the information that is provided with the operating system does not that. A warranty ID does not open to Windows be replaced or the computer has detected... Detected again, you are finished disconnect the power cord from the list, especially the. So I got a new hard drive shows up and you can try to update drivers to. Restarting Windows, which can cause other recording software updates available, copying partition, moving and! Initialization and format, the drive you want to test when the HP PC hardware menu. Down the failure ID ( 24-digit code if they need to replace the hard disk error message a... Being recognized by Windows & repeats ) 2 ( 2 hours or more ) ca n't the... Steps, browse to the information that is not recognized at all Support document more​, Finding Product! These functions, AOMEI partition Assistant Standard also supports merging partitions, copying partition, moving and! 10, read this post, please it said that there were no found. System back to a system corruption a hard drive, right-click on it, and Enter! Part 1: 1 ) error message and a sata drive just sharing my knowledge by! `` EliteBook 840 G3 BIOS update '' you might need select a Number..., congratulations fails a test, write down the failure ID ( 24-digit if... If Windows recognizes the device configuration sub-screen that a drive name is listed on the bottom left of the inside! Examples: `` LaserJet Pro P1102 paper jam '', `` EliteBook 840 G3 BIOS update.!