Successful completion of the programme certifies the provider to this internationally recognised standard which has the following benefits: ACS is one of a handful of companies worldwide approved by IATA to conduct audits under the ISAGO programme. All rights reserved. IOSA is the first globally accepted audit programme using internationally agreed standards, improving airline operational safety. Chairman of the EgyptAir Holding Company Roshdy Zakaria attended, along with civil aviation officials, the closing ceremony of the certification committee’s review. All resources for this major press event - 23 -25 November - available at www.iata.org/mediakit. We also use cookies for advertising purposes. The IATA Safety Audit for Ground Operations (ISAGO) ISAGO is a safety audit standards designed in a way that makes it applicable consistently to multinational ground handlers, as well as to smaller companies providing services at a single station. An IATA Safety Audit for Ground Operations (ISAGO) is based on the operational standards, recommended practices and associated guidance material in the ISAGO Standards Manual (GOSM). IATA's Safety Audit for Ground Operations (ISAGO) has been built upon a "backbone" of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler. Airlines fly 3 billion passengers annually for business or pleasure. The GOSM is available as a Windows download free of charge to a Ground Service Provider that signs an ISAGO Audit Agreement or an Airline that signs an ISAGO Airline Membership Agreement. The MoU was signed on … We use cookies to give you the best experience on our website. More and larger aircraft, an increase in ground support equipment and faster turnaround times all contribute to the challenge. The second project is the IATA Safety Audit for Ground Operations (ISAGO) program, which is one of the mechanisms designed to improve ground operations. Standardizing ground and ramp operations for airlines can help drive down costs, reduce the risk of aircraft damages and simplify training requirements. To improve airline efficiency by eliminating redundant audits. You will be automatically included in the annual audit allocation. Auditors not only have the technical knowledge but also know how to deal with cultural differences, are able to assess against the standards, and understand that there are various ways to conform to a particular requirement. All ISAGO status information and access to ISAGO Audit Reports is done through the ISAGO Registry, accessible tor ISAGO-registered Ground Service Providers and airlines that have signed the ISAGO agreement. Our ground operations training aims to create efficiency on the ground through management and operational courses. IATA Safety Audit of Ground Operations (ISAGO) DOASS Publication 18/2009 1. The IATA Safety Audit for Ground Operations (ISAGO) aims to improve safety and cut airline costs by reducing ground accidents and injuries. As your pharmaceutical handling operations expand to new markets, you will be subject to a spectrum of international, national, and industry audit requirements. The IATA Ground Operations Manual (IGOM) standardizes ground handling processes and procedures to reduce the complexity between working with multiple airlines, airports and ground service providers. IATA Ground Safety Integrated Solution SAFE AND EFFICIENT GROUND HANDLING OPERATIONS 3 rd Meeting of the Middle East RGS Working Group ICAO Regional Office - Cairo 19 – 22 September, 2016 Shamel Shishani IATA Regional Director, MENA Airport, Passenger, Cargo, & Security – APCS . IATA SAFETY AUDIT FOR GROUND OPERATIONS 2.1 ISAGO is an audit program based on conformity with industry-accepted standards. IATA has established the IATA Safety Audit for Ground Operations (ISAGO) programme for accreditation of ground handling providers in the aviation industry. The IGOM has also been known as an acceptable … Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground … Please see the changes in the Temporary Revision to the ISAGO Program Manual and explained in the documents below: Bulletin 2020-15 ISAGO Registration of an IOSA Registered Airline (pdf)Bulletin 2020-13 Post Audit Survey (pdf)Bulletin 2020-07 Implementation of ISAGO COVID-19 Support Program and GOPM TR2 (pdf) Bulletin 2020-06 Auditing Effectiveness in ISAGO (pdf) Bulletin 2020-05 Application of Extenuating Circumstances (pdf) Bulletin 2020-04 GOPM TR1 (pdf), GOPM Ed 2 Temporary Revision 1 (pdf)GOPM Ed 2 Temporary Revision 2 (pdf)GOPM Ed 2 Temporary Revision 3 (pdf). Anyone interested in performing ISAGO audits can apply to be a member of CoPA. Please contact us to admin@acsgroup.aero to find out more about the ISAGO programme and ACS would be pleased to provide you with a competitive proposal for our specialist aviation auditing services. Flying connects The International Air Transport Association (IATA)established the IATA Operational Safety Audit (IOSA) Programme, now internationally recognised and accepted, as an evaluation system designed to assess the operational management and control systems of an airline. © International Air Transport Association (IATA) 2020. The aims of the programme are simple: Improving operational safety; Reducing ground damage; Promoting audit … An ISAGO Audit is based on the standards and recommended practices published in the ISAGO Standards Manual (GOSM). The IATA Safety Audit for Ground Operations (ISAGO) is part of an integrated solution that implements unified industry standards for the conduct, oversight and continuous improvement of ground handling1operations. Resources for airlines and air travel professionals during the COVID-19 pandemic. The IATA Ground Handling Conference is the industry prime event bringing together each link of the entire Ground Handling Value Chain to shape the Ground Handling environment for the future. If you are a Ground Service Provider, please submit an application for an initial Headquarters Audit and initial Station Audit for Station Accreditation. ISAGO is designed for ground handling companies operating at airports. Reading Time: 2 minutes The Finnish transport safety agency TRAFI is to become the first body to start using the new IATA Operational Safety Audit (IOSA) after signing a memorandum of understanding at the IATA Ops conference in Copenhagen this week. The IOSA audit creates a standard that is comparable on a world-wide basis, enabling and maximizing the joint use of audit reports. IATA Ground Operations Manual (IGOM) & IATA Safety Audit for Ground Operations (ISAGO). IATA Safety Audit for Ground Operations (ISAGO), IATA Standard Safety Assessment (ISSA) Program, Aviation Facilities and Service Provider Audits, Online Fatigue Risk Management (FRMS) e-Learning, IATA Environmental Assessment (IEnvA) Awareness Workshop, Start up operations (including AOC Applications), Reduced audits from customer airlines (through audit sharing), Improves operational efficiency of the provider (reduced delays for customer airlines, reputation), Provides the potential to prevent injuries to staff and equipment damage, Improves the profitability of provider operations (both directly through reduced injury and damage costs and indirectly through reduced insurance premiums), Significantly enhances the marketability of the provider to customers such as airlines and other bodies. NAS is one of the first ground handlers in the world to obtain the IATA’s Safety Audit for Ground Operations (ISAGO) certification illustrating the company’s commitment to providing high quality services, with a focus on safety and security. The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. IATA's Safety Audit for Ground Operations (ISAGO) The International Air Transportation Association's (IATA) Safety Audit for Ground Operations (ISAGO) is now in full implementation in providing ground handling standards that can be applied globally for the first time. Raising safety standards is the primary objective, although it is recognised that many areas of ground operations which will be covered by the audit are ones where the cost savings of safety can be directly identified and attributed, which strengthens the business case for safety improvements. See what we’re doing to reduce aviation’s emissions, All the information you need to ship temperature-sensitive products, Attracting, developing & retaining talent. The ISAGO Charter of Professional Auditors (CoPA) is a membership scheme for industry professionals who have demonstrated competence in auditing and have ground operations knowledge and experience. CoPA membership is renewed annually subject to maintaining qualification through re-current training, auditing experience and performance assessment. Find out all about this major event in the world of aviation. 2006 has seen the lowest accident rate on a global scale ever (0.65 hull losses per million flights). … This event offers unique opportunity to connect, communicate and collaborate with Airlines, Ground Service Providers, Airport Authorities and Suppliers and offers various business and networking opportunities. The traditional development of policies, processes and procedures is complemented by thorough assessment of both the operational documentation structure and the consistent implementation of these policies, processes and procedures. All rights reserved. Our mission is to represent, lead and serve the airline industry. 2. It is clear that IATA have created something that the industry needs and values. IATA Safety Audit for Ground Operations (ISAGO) IATA has established the IATA Safety Audit for Ground Operations (ISAGO) programme for accreditation of ground handling providers in the aviation industry. The ISAGO's support program aims to ensure continuation of Ground Services Provider ISAGO Registrations and Station Accreditations when renewal audits cannot be conducted within the required time because of COVID-19. IATA’s Safety Audit for Ground Operations (ISAGO) is now operational. GTA dnata has completed its IATA Safety Audit for Ground Operations (ISAGO) Registration, after a comprehensive audit of the company and its ground-handling operations at the Toronto Pearson International Airport (YYZ). An ISAGO Audit is based on the standards and recommended practices published in the ISAGO Standards Manual (GOSM). The ISAGO new operational audit model has been developed in consultation with stakeholders. AllISAGO audits are performed by IATA selected, trained and qualified auditors, inducted into the IATA, Audit results analysis confirmed that ISAGO audits improved. The first audits in accordance with the new IATA Safety Audit for Ground Operations (ISAGO) model occurred in 2018. Reshaping the Passenger Experience Webinar Series, COVID-19 Government Public Health Mitigation Measures, High Performing Airline Finance Organizations (HIPO), COVID-19 Dashboard on State & Airport Restrictions, COVID-19 Contingency Related Differences (CCRD), The Single African Air Transport Market (SAATM), Codes - Airline and Location Codes Search, CargoLink - Directory of Cargo Professionals, Travel Industry Designator Service (TIDS), Dangerous Goods Regulations (DGR) courses, FAQs- Transportation of Dangerous Goods by Air, New carbon exchange to boost offsets trade, Traveling with Portable Electronic Devices (PEDs), Insights on Aviation Restart and Recovery, Competency-Based Training and Assessment in Maintenance, Center of Excellence for Independent Validators, Temporary Revision to the ISAGO Program Manual, Bulletin 2020-15 ISAGO Registration of an IOSA Registered Airline, Bulletin 2020-07 Implementation of ISAGO COVID-19 Support Program and GOPM TR2, Bulletin 2020-06 Auditing Effectiveness in ISAGO, Bulletin 2020-05 Application of Extenuating Circumstances, IATA Reference Manual For Audit Programs - Edition 10, The audits assess the management and oversight systems in place at the Ground Service Provider's corporate Headquarters and the implementation of ground operations processes and procedures at selected stations. Finland To Be First European Country To Adopt New IOSA 2016-04-22. Further details are outlined in the ISAGO Program Manual (GOPM). Similar to IOSA, the ISAGO programme establishes Standards and Recommended Practices for all aspects of ground handling functions against which providers are periodically assessed. Published on November 1, 2017 November 1, 2017 • 20 Likes • 0 Comments These audits will be included automatically in the audit schedule for the appropriate year unless you advise IATA that you no longer wish to continue the registration or the accreditation of a station, in which case you should notify IATA by email at isago@iata.org. It is also available and in other formats to purchase from IATA publications. I… Toronto, Canada, 2020-Dec-22 — /Travel PR News/ — The International Air Transport Association (IATA) awarded GTA dnata the IATA Safety Audit for Ground Operations (ISAGO) Registration, following the successful completion of a comprehensive audit of the company and its ground-handling operations at Toronto Pearson International Airport (YYZ). IATA Safety Audit for Ground Operations. The aims of the IOSA programme are: 1. If you are already an ISAGO-registered Ground Service Provider, you do not need to apply for a renewal audit. Our mission is to represent, lead and serve the airline industry. Join the IATA Ground Handling Partnership (GHP) The IATA Ground Handling Partnership is a forum of ground handling professionals who can influence the … For questions or comments, please contact us at isago@iata.org. See the list of current CoPA-qualified auditors. Operational Safety Audits Auditing is one of the essential pillars of the services offered by IATA to the aviation industry. EgyptAir proudly renewed its Safety Audit for Ground Operations (ISAGO) certification from the International Air Transport Association (IATA) with a perfect score on Monday. 3 September 20 Overview Our “Ask” What is; ISAGO - IATA Safety Audit for Ground Operations IGOM - IATA … Upon submission of an audit application IATA will send you an audit agreement and a GSP Organization Exposition for you to complete. COVID-19 Resources for Airlines & Air Travel Professionals, Keep passengers/crew safe & fuel costs down. One of the most recent (and I would say effective) is the IATA initiative named ISAGO (IATA Safety Audit programme for Ground Operations). The program continues to be managed and administered by IATA but the revitalized ISAGO includes the following new features: © International Air Transport Association (IATA) 2021. ISAGO auditors are the key element for the success of the ISAGO program; therefore, we choose the best. The first measures concerned extenuating circumstances to ISAGO Registrations and Station Accreditations with  an extension beyond Registration or Station Accreditation expiry for renewal audits. IATA's 76th Annual General Meeting (AGM) was held on 24 November 2020. The purpose of an ISAGO Audit is for a ground service provider to gain ISAGO Registration and Station Accreditation at one or more of the stations at which it provides ground handling services. IATA Operational Safety Audit (IOSA) ACS was one of the very first organisations in the world accredited by IATA, through a rigorous process, as an IATA Accredited Audit Organisation (AO) to conduct IOSA audits. Use the form below to submit an application for an ISAGO audit for either: You do not need to use this form for a routine renewal headquarters or station audit. IATA's Safety Audit for Ground Operations (ISAGO) has been built upon a "backbone" of audit standards applicable to all ground handling companies worldwide, coupled with a uniform set of standards relevant for the specific activities of any ground handler. Foreword With the rapid growth of air traffic, airport operations have become increasingly complex. © International Air Transport Association (IATA) 2021. Please see our privacy policy and cookies help page for complete information. To improve airline operational safety through the industry’s first globally accepted auditprogramme using internationally harmonised standards. IATA's Safety Audit of Ground Operations (ISAGO) programme is an internationally recognised system for assessing the operational management and control systems of an organisation that provides ground handling services for airlines. All rights reserved. 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