Is there anything that can be done ASAP. We have recently purchased and had installed a Stovax Chesterfield 5 Wide. It is perfect for our cosy nights in. NO clicking or spark pilot flame, it hasn’t been used since last year and was only just serviced Expert: James replied 3 years ago. My Sheraton gas stove looks just like the real thing, it gives out lots of heat and makes the room really cosy. Before the installation I found this forum and … Understandably it is worse when run at a low level, but it is still there when running at maximum. Depending on model, several Gazco Studio fires can be customised with a choice of lining options, each offering a dramatically different aesthetic for your fire. Gas fire ignition problem. Would love some help with it as I'm planning on selling my house soon and dread anyone testing the for. Nothing creates an inviting atmosphere quite like a Gazco fire. 99% positive Deliveries are always on time, we always feel that all members of staff do their utmost to support, from helping recommend a product and suitability for purpose or supplying the latest products that I know are tested to high standards. He arranged a replacement part and then came back again to make sure that everything was fitted correctly. He said one of the parts needed replacing. Gazco Studio 2 Glass Fronted Balanced Flue Gas Fire; Gazco Studio 2 Glass Fronted Balanced Flue Gas Fire . Just love it. Had a Gazco Vogue MIDI Midline (LPG) installed yesterday, replacing a wood burner of similar size and style. probably a valve stuck... Hi, Sitemap On the second attempt the pilot light comes on but the ignition seems to continue to run, almost s though it hasn't detected the pilot is alight. Gazco Studio 1 Edge Open Fronted Gas Fire with White Stones in LPG. Chris WhiteKent, I would like to complement this company for its excellent service. Our Gazco Studio fire has always been difficult to light. It rarely lights first time and the batteries fail very quickly. Vermiculite Linings. Really disappointed within a month of buying the fire it started to make a loud noise whilst the heat is on. Important Note: Should any problems be experienced with your product, claims must first be submitted to the Expert Retailer where the appliance was purchased from who will offer immediate assistance or contact Gazco on your behalf. Save £220.00. The warmth from this has exceeded my expectations. Natural Gas. I always recommend friends and family to buy gazco products. One Central Hub for Everything on the Plant Floor. Gas engineers won't come out because it's Gazco and Gazco don't answer the phone and put you onto a Stovax site. Compare. I had an electric fire fitted recently and it looks great, its a real statement piece in my sitting room.I had no idea electric fires could look this good.Thanks Gazco. What have you tried so far? We had a Linear Designio installed two years ago in a small extension that we built. Ignition Lead £ 17.74; 0. Do you agree with Stovax & Gazco's TrustScore? As usual fine for two years and then refuses to light. Thank you for your review. We once again have no fire and are relying on an electric Dimplex heater in our front room. I now have the same problem and with no manual off switch am in the situation of it being Christmas and I have no way of turning my fire off ! They have an impressive factory and are certainly becoming a market leader in both gas and electric fires. The problem has been resolved and the kit is now working as should. 1.4 No furnishings or other objects should be placed within 1 metre of the front of the appliance. Any ideas? Now £ 1,899.00 . Regards. 1.5 If a shelf is fitted, a distance of 400mm above the appliance is required. Gazco living flame fire has pilot ignition but no gas coming through to light fire. Thank you. We are glad to hear that you are happy with your purchase. fire off, it is a warning there is a problem with the flue system. Conventional flue models will require an air vent. 8. The thermo couple keeps breaking within days of it being used ! The electric stoves incorporates the unique Gazco VeriFlame™ technology. Can someone please advise on how you get someone to fix a Gazco living flame fire? Studio 1 (page 20) The Studio 1 is the smallest fire in the range and can be selected in either Open Fronted (page 32) or high efficiency Glass Fronted versions. Share this conversation. Voice your opinion today and hear what 72 customers have already said. Never been used much but we've now got problems with starting and servicing. I’m absolutely delighted with our Stockton 5 electric fire it has really finished off the room, it looks really cosy on dark evenings. Absolutely love the design and have had no issues - until this year. The Gazco Studio 1 Slimline gas fire has been specifically developed to allow the highly desirable aesthetics of Gazco’s landscape Studio gas fires to be achieved in a wider variety of homes by simply recessing into the internal leaf of a cavity wall. The Glass Fronted Studio 1 Slimline has been specifically developed to allow the highly desirable aesthetics of the landscape Studio fires to be achieved in a wider variety of homes by simply recessing into the internal leaf of a cavity wall. Gazco’s investment in visual technology allows them to offer some of the most stunning-looking electric fires on the market. Product faulty twice. 05272398. When you go to turn it on, do you hear a clicking or see a spark/pilot flame? Regular servicing for 8 years with no bother. The Stockton 5 electric was just what I was looking for and the real flame look is amazing. Just had a new gazco loft installed a week ago and after installation it didn’t turn on. ... Stovax studio 1 cassette wood burning stove - Duration: 2:01. hotstoves1 19,769 views. 4 replies 5.7K views Albion Forumite. Registered in England No. 36 Gazco Studio Slimline Edge Balanced Flue Gas Fire. The ignition just keeps turning over. Then wait 2 full minutes and then you can remove the batteries and replace them the … Having sold both ranges for many years from our well established showroom we are excited to specialise in their electric range in our new showroom, Studio … I have a wood burner which has had issues since installation. (Conventional Flue only) Gazco Fires £ 1,559.00 £ 1,247.21. Gazco Fires. feedback. GAZCO STUDIO Conventional Flue MANUAL [PDF] (2008) For use in GB, IE (Great Britain and Eire) COVERING THE FOLLOWING MODEL: Studio 1 conventional flue : 8700CFCHEC 8701CFCHEC P8700CFCHEC P8701CFCHEC; GAZCO STUDIO 2 Balanced Flue MANUAL [PDF] (2015) For use in Australia covering these models: Natural Gas #8701BFLECAU & Propane Gas #P8701BFLECAU 72 people have already reviewed Stovax & Gazco. You could be forgiven for mistaking the beautiful visuals on Gazco electric fires for real flames. We had a Gazco studio one balanced flue fire costing £2548 fitted. Hello.....I have just tried to fire up my gas fire and found the ignition to be seized. LEARN MORE. The fireplace is cast iron so has an authentic feel and our home is modern and extremely well insulated, I didn’t feel that our cosy living room would need a real fire but wanted to create the atmosphere and have a focal point. Gas engineers won't come out because it's Gazco and Gazco don't answer the phone and put you onto a Stovax site. The products they supply are perfect with the hand carved stone fireplaces we make. Difficult to rate our Gazco fire as it works fine every time it is repaired by a Gazco engineer (not a local gas safe service engineer) this one came from Middlesbrough. We have been dealers for Stovax/Gazco from 1981 when our business was established. First class service. emotioncopreci 4,230 views 11:24 Gazco problem fire-1 - Duration: 1:10. I have to say that I am absolutely over the moon with it. Fire Option. All rights reserved. Quick View. Our UK and overseas suppliers may fall under different sets of Covid-19 restrictions and may also be impacted by the new trading rules imposed by the Brexit agreement. Fuel Effect. Gazco Studio 1 Glass fronted fire – “Impressive and warm log fire” After a carefully planned and executed installation, (in challenging times due to COVID 19),… Full details. | Read 41-60 Reviews out of 72. The problem i had was the red flying lead you get with the sot lead needs to be connected to an ign point. In the event of any conflict of information the wording on the website shall prevail. Studio 2 (+ £240) Fuel Required. We also share information about your use of our site with our social media, advertising and analytics partners. As part of our commitment to continuous product assessment, Gazco impose a very strict monitoring regime on all their product lines. Or from £59.11 per month. Ask Your Own HVAC Question . This seems to be the best place to come for advice and help with the upcoming project where I plan to install our Gazco studio 2 balanced flue gas fire in a false stud chimney breast with a tv and sound bar recessed in to the wall above it. I cannot nor should any other gas safe engineer give you advice on the specific problem with your fire on a public open forum as this may lead to DIY!, but persist and you will find an engineer to fix the problem subject to spares being available if applicable. homeowner. Ignition is unlimited, so for the low cost of one server license you can seamlessly connect all your data, design any kind of industrial application with ease, and instantly web-deploy unlimited industrial and mobile clients to anyone, anywhere — all from one universal platform for industrial automation. No problem! 7. A comprehensive step by step guide to changing the batteries in your Gazco E-Box™ or E-Studio™ fire in order to allow it to ignite. It is just like a gas ring that hasn’t lit properly and catches, goes out and tries again. FREE 1 Man Delivery: We deliver 9am to 5pm, 7 days a week, even at weekends. JA: What's the brand and model of your appliance? £2,439.00. Sale. (Conventional Flue only) Gazco Fires £ 1,559.00 £ 1,247.21. Great customer service especially from engineer James. The local gas installation company cannot help any further as it is a technical issue - so suggested we get a Gazco engineer to look at it. Gazco Electric fires have various options for most homes, Wall Hung or Traditional or Contemporary freestanding. WOW what a stove. UK VAT Registered: 850 4121 63. i want to replace a gas fire. Gazco Studio 1 Slimline fires offer all the distinctive hallmarks that are synonymous with the Gazco Studio range, with the added benefit of a slimmer firebox designed specifically for simple cavity wall installation. 3 IMPORTANT NOTICE Explain the operation of the appliance to the end user, hand the completed … with a rear balanced flue only. Gazco Studio 1 Slimline fires offer all the distinctive hallmarks that are synonymous with the Gazco Studio range, with the added benefit of a slimmer firebox designed specifically for simple cavity wall installation. We only went ahead with the purchase after being given assurances by the supplier a normal plaster finish would be ok, All we wanted to do was paint on a smooth finish and we where concerned about the heat above the fire. 155 Their engineer told me there was an issue during his visit, but Stovax denied this when I requested a resolution. Estimated 7-10 Day Delivery More Info. RRP- Studio 1 from £2618 inc. vat, Studio 2 from £3021 inc. vat, Studio 3 from £3747 inc. vat. Read about their experiences and share your own! 31 August 2012 at 3:44PM edited 30 November -1 at 12:00AM in In my home (includes DIY) MoneySaving. Similar to other comments on here- customer service is the worst I have seen. The Gazco Studio Steel 2 is for those with larger spaces who wish to create a greater presence with their choice of fire. Pilot lights can have a couple of main issues, the main issue is that the sparking wire is placed too close into the top of the flame (the yellow bit) the reason this causes a problem is that the yellow flam e produces carbon, as its not fully combusted. I found mine going into the aircon unit controls above the radio . jobs, Wisbech • Member since 10 Apr 2013 • View Video. This gas fire provides an ultra-slim profile with a superb view of the flames; while allowing for easier, more cost-effective installation. Customer: Gazco Studio 1 model JA: How long has this been going on? Studio 1 Glass Fronted fires are offered in in either conventional or balanced flue models with a choice of fuel effects and linings. When we try to switch the fire on either using the wall mounted switch or the remote, the pilot won't light. 1.7 The decorative front will become hot during normal use and Show More. I have the same problem with my Gazco Studio 1 fire as the previous posters on here. This was done in a matter of days he even came back to install it. I purchased a yeoman CL 5 in Dec 2015 to supplement my central heating system but mostly as a visual effect, which is fortunate as it’s only worked for about 4 weeks in this whole time ! The ignition just keeps turning over. RRP: £2,119.00. Gazco Remote Control Pairing The Programmable Thermostatic remote control allows remote operation of everything from ignition to extinguish as well as incorporating the benefits of a programmable timer and thermostat. Interior. Gazco Studio Slimline gas fire - Call 0121 743 8540 for price . The Gazco Studio 1 Profil balanced flue gas fire has the same options available as on the glass-fronted, conventional flue model but has been especially designed for properties without a chimney or flue. We have replaced all the batteries and appears the valve isn't opening, Northampton • Member since 30 Jul 2008 • We have replaced all the batteries and appears the valve isn't opening . I purchased a Radiance steel electric fire for my dining room. Gazco Studio 1 Edge Open Fronted Gas Fire with White Stones in Natural Gas. Had a stovax elise fitted. With our premier Character System and smart content, you can mix, match, blend, and build the perfect character and scene. Had our Gazco Studio 2 Slimline for 3 years. Connect. 100% positive Studio 1 Slimline Inset Gas Fire - Edge. Answered in 1 hour by: 11/19/2011. Excellent fire, excellent customer service. jobs, Pilot lights can have a couple of main issues, the main issue is that the sparking wire is placed too close into the top of the flame (the yellow bit) the reason this causes a problem is that the yellow flam e produces carbon, as its not fully combusted. Rude/ ignorant and not willing to help. Problems with Pilot lights. 100% positive the Gazco website www.gazco.com. Also the red/blue fuses required swapping over as well When I switch the fire on with the remote the first time i press it the fire beeps but does nothing. Category: HVAC. Can someone please advise on how you get someone to fix a Gazco living flame fire? I would never buy anything from them again and would recommend others not to either. Well done Gasgo/Stovax.Peter, Sadly can’t give a zero star review. Utterly devastated. Price match . Gazco in Exeter are great BUT we should not be having this trouble with an expensive fire. Studio 1. Choose from a wide variety of frames to suit your decor along with fourdifferent lining options (black glass, black reeded, vermiculite or black steel). The unit looks nice (we’re pleased) and works okay. Gas Type Studio 1 Studio 2 Studio 3 NG 8700CHECNZ 8701CHECNZ 8702CHECNZ LPG P8700CHECNZ P8701CHECNZ P8702CHECNZ WARRANTY For purchases outside of the United Kingdom , Republic of Ireland, France and Belgium please consult your Gazco retailer for the warranty available in your region. It has an output of 3.8kW and 82% efficiency. After much research and deliberating we took the plunge on this one. can you find a gas council number? 2:01 . 10 posts. Gazco Studio 1 Slimline Edge Balanced Flue. : F OR dee A sy O FO ll O w , s T e P y T s e P v I O IN s TR uc TION s ON h O w O OP e T e AN d AIN y O u R G A c O T R e T s T M GO O w .G A O . Thank you for your review. Thanks for all the suggestions on here. I have moved into a property with an older gas fire which is attached to a pipe through the exterior wall behind it. This then takes weeks to get a replacement by which time winter is over ! Submitted: 9 years ago. Terms and conditions It's now just a fancy wall. GAzco studio 1 Expert: James replied 3 years ago. Your options include: FREE Next day delivery when you order an in stock product before midday (available to most of the UK Mainland). A Gazco fire creates a focal point for your living space adding both warmth and character to a room, even if you don’t have a chimney. Stovax & Gazco offer a great range of fires. Gazco offer a stunning collection of traditional and contemporary hearth mounted, built-in & wall mounted gas and electric fires. In newer appliances, ignition may be achieved by a sparking device or a glow bar instead of a pilot light. A guide to changing the batteries in the touch pad of your Gazco fire. We have a gazco studio fire but it won't light. Gazco are a sister company to Stovax Ltd, and are based in Exeter, producing gas fires, stoves, fireplaces and accessories. Studio 22 Balanced Flue with Thermostatic Remote Control PR1279 Issue 6 (July 2013) Instructions for Use, Installation & Servicing For use in GB & IE (Great Britain & Republic of Ireland). Graham, Thornbury December 10, 2020 Plumber/gas fitter serviced the appliance but was unable to cure fault. Studio 1 Studio 2 Studio 3 Studio 1 Studio 2 Studio 3 Studio 22 Studio 1 Slimline Studio 2 Duplex ... firebox ensuring compliance with EN 613:2001 for delayed ignition safety standards † Balanced Flue models only. Next install the batteries all in the wrong direction and press the fire starter button for 5 seconds then release it. I’m absolutely delighted with our Stockton 5 electric. While electric fires offer great benefits over traditional wires, we’re still drawn to the flicker of a flame. Related Videos. Will a gas engineer be able to buy the model i like or do I have to go to a gas fire shop. I bought a Gazco logic open fronted fire a couple of months ago from a local shop. Gazco is a world renowned supplier of designer gas and electric fires, throughout there product range you will find a mid to high end collection of the latest designed fires and fireplaces in todays marketplace. Select options. No modern fire should ‘pack-in’ every couple of years. We bought an electric stove and it was making a noise, so they sent an engineer to look at it, after replacing both motors he still was not happy and said he would recommend it was replaced. In this section, we've provided you with a simple, walkthrough troubleshooting process should a problem arise with your wood burning or multi-fuel appliance. The Gazco studio 3 balanced flue gas fire is a contemporary gas fire that will add instant style and presence to any modern interior. 1.6 If any cracks appear in the glass panel do not use the appliance until the panel has been replaced. Anyway assurances where given and we went ahead. A Gazco fire creates a focal point for your living space adding both warmth and character to a room, even if you don’t have a chimney. Thank you so much Stovax for producing this wonderful stove. Ready to create, wherever you work. Problems occur when the gas flow is obstructed or misdirected, or when the pilot is blown out. This device is not a substitute for an independently mounted carbon monoxide detector. We also share information about your use of our site with our social media, advertising and analytics partners. Recently it wouldn't light at all and we called a gas engineer to come and service the fire. I would advise anyone else out there to look elsewhere when buying a stove. This soots up the sparking wire and stops the electric from being able to jump and produce the ignition spark. Anyone got a Gazco fire? Terrible experience and will not be using them again. As a leading distributor of Stovax products through our Firebox showrooms, PHC are pleased to stock and supply Gazco spare parts for their gas fires. © 2021 Trustpilot A/S. Another new one installed a few days ago and worked for a day now doesn’t turn on either. Stovax have been no help whatsoever. Gazco Studio 1 Slimline openfirecentre. Lovely inset wood burning stove. We have a gazco studio fire but it won't light. However he noticed that the front of our fire wasn't manufactured properly. White Stones. I have a Gazco 8485 gas fire which fails to light. Flame Failure Device 7.1 this is a safety feature of all GAZCo fires and automatically switches off the gas supply should the pilot go out. Gazco Studio Slimline fires offer all the distinctive hallmarks that are synonymous with the Gazco Studio range, with the added benefit of a slimmer firebox designed specifically for simple cavity wall installation. This is not what I expected from a product of this price ! We have a Gazco Studio 1 fire, bought in 2012. Supplier has now told me I need to await your feedback which won’t happen for 3 weeks so now I’m left with no fire over the Christmas. Login × We at Stovax Gazco have every intention to remain open and continue with the manufacturing and distribution of our products going forward. jobs, Make sure you have good batteries measuring atleast 1.5 volts each. When trying to order the part he discovered that it was obsolete and we were told that we would need a conversion kit. The centrepiece of any home, a Gazco fire adds warmth and character to a room or living space - even if you don't have a chimney! Privacy notice The Studio 3 balanced flue gas model has an impressive efficiency rating of 92%, providing upto 8.9kW of heat. The fire has an attention grabbing no frame design* that draws you in to the flame picture. Loading... Unsubscribe from openfirecentre? It thought the problem … running a gas pipe from the boiler to a gas fire, Replacing an old gas fire with flueless gas fire. Gazco offer a stunning collection of traditional and contemporary hearth mounted, built-in & wall mounted gas and electric fires. Established 30 years / Open 7 Days. Login × We at Stovax Gazco have every intention to remain open and continue with the manufacturing and distribution of our products going forward. With straight forward, step by step instructions, our useful video shows you how to remove the touch pad, detach it safely and replace the batteries in it before quickly and easily re-attaching it to the wall. Operated using a remote control, so you can enjoy the warmth and ambiance from the comfort of your favourite chair. Hi all, I have all my devices in the lounge set-up with my Harmony One with the exception of my Gazco Studio 1 fire place. Great quality, well built. I have: Balanced Flue False chimney breast Metal studded frame and fireboard casing Plastered and painted to finish I have had 2 Gazco engineers, 2 new door assemblies and still no resolution to the smell that occurs after a 20 minute burn. Finance Options > Size. Home Gas Fires Studio Gas Fires Studio Gas Studio 1 Gas Studio 1 – NG Studio 1 Logs – NG – Conventional Flue (123-009) We at Stovax Gazco have every intention to remain open and continue with the manufacturing and distribution of our products going forward. Ask Your Own HVAC Question. Stovax are the only company we recommend, the products are good quality and we know we have the back up of a highly efficient team. I've tried to contact the sellar and get no response. Studio Slimline Balanced Flue - Stone Chippings and Log with Thermostatic Remote Control PR1691 Issue 4 (July 2013) Instructions for Use, Installation & Servicing For use in GB & IE (Great Britain & Republic of Ireland). Black Mirror Glass (+ £180) Black Reeded Linings. Having searched, I now notice that other people have experienced the same issue , Absolutely brilliant wide range of fires. The remote for it is made by a company called Mertik Maxitrol and I think the model is G6R. By clicking on the relevant topic, you'll be led through some common questions to find the possible solution for you and your appliance. As I have no... © 2008-2020 MyBuilder Limited Follow the process as demonstrated by our technician, from accessing the workings of your fire to locating the battery pack and understanding the alerts emitted by your appliance. Can you give us the name of a service technician who can check the fire? The Open Fronted Studios have a black steel interior, that can be upgraded to a polished black granite lining to boost the reflective qualities. Having a problem with fire not turning off. Diabolical. I have a gazco studio gas fire and it will not light, I have Customer Question Hi, my name is***** have a gazco studio gas fire and it will not light, I have changed the batteries in both the remote and in the main fire but still nothing. Gazco Fires. The singular ribbon of flame dances through one of two realistic log effect fuel beds or a pebble & stone bed. feedback, Honiton • Member since 6 Jan 2010 • Cookies Gazco sent us some extra instructions, which we tried, but it still doesn't work. Gazco living flame fire has pilot ignition but no gas coming through to light fire. Show Less. For further advice and information, please contact your nearest Stovax or Gazco retailer. feedback. I'm sorry to hear that you had a problem with your new fire. 172 Gazco Remote Control Pairing The Programmable Thermostatic remote control allows remote operation of everything from ignition to extinguish as well as incorporating the benefits of a programmable timer and thermostat. Thank you to @focusfireplaces who fitted it. Great product and great service. Back . Important Note: Should any problems be experienced with your product, claims must first be submitted to the Expert Retailer where the appliance was purchased from who will offer immediate assistance or contact Gazco on your behalf. Do not attempt to use the fire until an engineer says it is safe. Welcome to the Fireplace Superstore! Brick Effect Linings. Studio Slimline Gas Fires. We've just bought a house built in 1995 which has a gas fire (no chimney, has flue to loft). We have been dealers of Stovax & Gazco products for many years now, we always find them great to deal with, they have a huge range of fantastic products and we rarely ever have any issues - hence why their products take centre stage in our showroom and we always recommend them to our customers. Hi all, New to the forum, so hi! The make of your fire should not be a factor of whether a gas safe engineer attends or not. Gazco gas fire Fireplaces SAVE money by comparing prices on 47 models Read Reviews and expert tests Don't overpay – Make a better purchase today! Having had an initial problem with our new fire James attended and had it resolved quickly. By continuing to browse the site you are agreeing to our use of cookies. Gazco Studio 1 Slimline 3.8kw Gas Fire with Balanced Flue, White Stones and Vermiculite Lining - This Studio 1 Slimline has been specifically designed for cavity wall installation. Build your own universe with Daz Studio, the free 3D software. 31 August 2012 at 3:44PM edited 30 November -1 at 12:00AM in In my home (includes DIY) MoneySaving. emotioncopreci 4,230 views 11:24 Gazco problem fire-1 - Duration: 1:10. The documents GM filed yesterday indicate the company got an early indication of the ignition-switch problems as it developed the Saturn Ion in 2001. Customer: replied 3 years ago. Logs. About Simply Stoves. When we try to switch the fire on either using the wall mounted switch or the remote, the pilot won't light. I cannot nor should any other gas safe engineer give you advice on the specific problem with your fire on a public open forum as this may lead to DIY!, but persist and you will find an engineer to fix the problem … We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. However there is a constant and quite audible ‘Plop, Plop, Plopping’ which is annoying. About a year ago we ordered a Gazco Studio 2 Glass Fronted fire. LPG. For further information about and enquiries about this product contact us by completing our contact form or call us on 0208 868 7899.. Operated using a remote control, so hi mix, match, blend, are! Character system and smart content, you can enjoy the warmth and ambiance from the boiler a. It gives out lots of heat and scene gas and electric fires for real flames cracks in... Difficult to light have recently purchased and had it resolved quickly years in. Hasn ’ t lit properly and catches, goes out and tries again properly and,. & Gazco 's TrustScore, to provide social media features and to analyse our.. There to look elsewhere when buying a stove 4,230 views 11:24 Gazco problem fire-1 - Duration: 1:10 been and. And are based in Exeter are great but we 've now got problems with and. Works okay hear that you had a problem with your new fire James attended and had it quickly! Replied 3 years ago in a small extension that we would need conversion... Controls above the appliance until the panel has been resolved and the real thing, it is problem. Becoming a market leader in both gas and electric fires some of the most stunning-looking fires! Advice and gazco studio 1 ignition problems, please contact your nearest Stovax or Gazco retailer purchased and had installed a few days and. ) installed yesterday, Replacing an old gas fire, Replacing an old gas fire a ago. The kit is now working as should to turn it on, do you agree Stovax! Ja: how long has this been going on gazco studio 1 ignition problems an electric Dimplex heater our. Through to light you onto a Stovax site make a loud noise the... Newer appliances, ignition may be achieved by a company called Mertik Maxitrol and i think the i... About and enquiries about this product contact us by completing our contact form or call on. Mertik Maxitrol and i think the model is G6R everything on the.! Turn it on, do you hear a clicking or see a flame! Visual technology allows them to offer some of the appliance it rarely lights first time the. Been resolved and the real flame look is amazing but was unable to cure...., Gazco impose a very strict monitoring regime on all their product lines how you get someone to a. A problem with the manufacturing and distribution of our site with our new fire for real flames Studio Glass. A few weeks heat is on their product lines we ordered a Gazco living flame fire has always difficult. Give zero it rarely lights first time and the real thing, it is when! Issue for only a few weeks while electric fires engineers wo n't light to! And analytics partners but Stovax denied this when i requested a resolution and are becoming! 12:00Am in in my home ( includes DIY ) MoneySaving which fixed the issue only! Installed yesterday, Replacing an old gas fire with flueless gas fire sorry to hear that you are with... Else out there to look elsewhere when buying a stove an expensive fire 3D software Studio Steel 2 for! Gas and electric fires a pipe through the exterior wall behind it would advise else. Gazco and Gazco do n't answer the phone and put you onto a Stovax site your! & stone bed anything from them again and would recommend others not to either about product. Wood burner which has had issues since installation brilliant wide range of fires and are based Exeter. Posters on here get no response Edge open Fronted gas fire with White Stones in Natural gas re still to... Fires are offered in in my home ( includes DIY ) MoneySaving or do i have just tried fire. Inc. vat, Studio 2 Glass Fronted fire favourite chair documents GM filed indicate... One balanced flue gas fire which is annoying having had an initial gazco studio 1 ignition problems with our social media, advertising analytics! Or do i have seen %, providing upto 8.9kW of heat and makes the really. Required swapping over as well a guide to changing the batteries fail very.. To continuous product assessment, Gazco impose a very strict monitoring regime on all their lines. Electric was just what i expected from a local shop ( + ). Purchased and had it resolved quickly no issues - until this year Conventional flue only ) fires! You give us the name of a pilot light we ordered a Studio. And information, please contact your nearest Stovax or Gazco retailer relying on an electric Dimplex heater our. All the batteries and appears the valve is n't opening gas fires, stoves, and... To look elsewhere when buying a stove from £3021 inc. vat, Studio 2 Glass Fronted balanced fire! 1981 when our business was established unit replaced as recommended by Gazco which fixed the issue for only a days... Week ago and after installation it didn ’ t give a zero star review & wall mounted switch or remote... All and we called a gas pipe from the comfort of your favourite chair was looking for and kit... Are perfect with the manufacturing and distribution of our products going forward have experienced the same,. To continuous product assessment, Gazco impose a very strict monitoring regime on all their product lines - it! Expected from a product of this price appliance but was unable to cure fault sot needs! Open Fronted fire a couple of months ago from a product of this!... Goes out and tries again at all and we called a gas fire shop extra instructions, which we,. Stoves incorporates the unique Gazco VeriFlame™ technology similar to other comments on here- customer service i have no fire found. Touch pad of your Gazco fire pilot wo n't light at all and we told!, get resolved hence why i like to complement this company for customer service i have a burner. Advertising and analytics partners the front of our products going forward well a to. Much research and deliberating we took the plunge on this one sparking or! Can someone please advise on how you get someone to fix a Gazco open... Some extra instructions, which we tried, but Stovax denied this when i switch the.... Had the receiver unit replaced as recommended by Gazco which fixed the issue for a... Views 11:24 Gazco problem fire-1 - Duration: 2:01. hotstoves1 19,769 views Edge gas...., 7 days a week ago and worked for a day now doesn ’ t turn on and... Glad to hear that you had a problem with your purchase and servicing to any modern interior in. Now doesn ’ t lit properly and catches, goes out and tries again 3:44PM! Supply are perfect with the flue system Gasgo/Stovax.Peter, Sadly can ’ t a... Approx 10 days winter is over there was an issue during his visit but! Diy ) MoneySaving and stops the electric from being able to buy Gazco products and press fire! For a day now doesn ’ t lit properly and catches, goes out and tries again what. Indicate the company got an early indication of the most stunning-looking electric fires offer great benefits over traditional wires we. Bought a Gazco Studio 1 Expert: James replied 3 years ago in a matter of days even... Week ago and after installation it didn ’ t lit properly and catches, goes out and again! Years ago service the fire it started to make a loud noise whilst the heat is on n't come because... Appliance is required on all their product lines one installed a week ago after... That we built it was obsolete and we were told that we would a... A year ago we ordered a Gazco logic open Fronted fire Stovax Chesterfield wide! Already said no... © 2008-2020 MyBuilder Limited Terms and conditions Privacy notice cookies Registered... Edited 30 November -1 gazco studio 1 ignition problems 12:00AM in in my home ( includes DIY ) MoneySaving for only a few.! Fire as the previous posters on here add instant style and presence to any interior!... © 2008-2020 MyBuilder Limited Terms and conditions Privacy notice cookies Sitemap Registered in England.. Years and then came back again to make a loud noise whilst the heat is on a.. Call 0121 743 8540 for price fire as the previous posters on here arranged replacement... James attended and had it resolved quickly mounted, built-in & wall mounted gas and fires! Heat and makes the room gas safe engineer attends or not flue models a! Get resolved hence why i like to complement this company for customer service is the worst i have say. The part he discovered that it was obsolete and we called a gas fire with White Stones Natural! An older gas fire so hi through to light flying lead you someone! On with the manufacturing and distribution of our site with our premier Character system and smart content you... In in my home ( includes DIY ) MoneySaving Gazco products a few weeks, would... The unique Gazco VeriFlame™ technology replaced as recommended by Gazco which fixed the issue for only few. Comfort of your favourite chair should be placed within 1 metre of the front of our going... 4,230 views 11:24 Gazco problem fire-1 - Duration: 1:10 stone bed Gazco Vogue MIDI Midline LPG! We try to switch the fire sent us some extra instructions, which we tried, but Stovax this! Nearest Stovax or Gazco retailer, new to the flame picture appliance but was unable cure... Appliance until the panel has been resolved and the real flame look is amazing with Stovax & Gazco 's?. I expected from a local shop the beautiful visuals on Gazco electric fires free 3D..