The two flight attendants serving our cabin were off to a good start when they brought out trays offering prosecco or orange juice as a welcome drink immediately after boarding was completed. WestJet premium economy tickets don’t give you access to a lounge, and the airline doesn’t have proprietary lounges — it’s currently building its first one in Calgary — but I could access the Premium Plaza lounge in Terminal 3 as a Priority Pass member. Passengers who were still sleeping as breakfast service began were served later without any fuss. Legroom-wise, the Economy pitch of 0cm " is average, the Business class pitch of 0cm " is average, though of course what that means for you depends on how tall … Flying on partners such as WestJet is a good strategy to meet the spend requirements to qualify for Delta elite status, and it helped me qualify again for Platinum Medallion status for 2020. We may receive compensation when you click on links to those products. With 19 inches of width and 38 inches of legroom, this was exactly the same as most domestic first-class seats, but with a far crisper and bigger entertainment display in front of it. For passengers who want to earn SkyMiles, flights in premium economy on WestJet pla… Welcome to Premium, a truly exceptional way to fly. On review flights by TPG staffers, WestJet has consistently behaved like a full-service airline — and a good one, at that. The 787-9 Dreamliners will feature a premium business class including WestJet's first ever lie-flat seats. Not all airlines put logos on napkins, but WestJet did. Among the airlines introducing premium economy between North America and Europe is WestJet, the second-biggest airline in Canada and a close Delta partner, which is making an ambitious move to expand into long-haul flying with a fleet of brand-new Boeing 787s. WestJet installed just 16 Business Class seats in a 1-2-1 reverse herringbone configuration, and therefore there’s just a partition between the classes rather than a galley, which would naturally be where … The big attraction for most flyers is the extra legroom, with seats equal to the domestic first class of U.S. mainline carriers. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The foul weather outside couldn’t dampen the spirits in the cabin; we had just crossed the Atlantic in the hands of a nice crew, aboard a beautiful new airplane, in pretty good seats. Angela, who was assigned to my aisle, introduced herself affably after serving the drinks, handed out the menu and wine list to each of her passengers, and explained the meal services. Sadly, a few issues – not all of … With the cabin kept at a cold enough temperature to keep most American passengers (used to air conditioning at full blast) happy, that good blanket came in handy. Flight WS3 was operated that day by a 787 with the registration C-GURP, identifying it as the second delivered to the airline. A look into WestJet’s 737 Premium Cabin For an explanation of our Advertising Policy, visit this page. WestJet has a total of 10 on order, all of the 787-9 model, the middle of the three 787 siblings by size. The moving map offered a lot of views to satisfy the aviation geeks. Available on: Boeing 787-9 Dreamliner Flying to select destinations within Canada and Internationally. Either $5 or 5% of the amount of each transfer, whichever is greater. Product links are provided on a non-advised basis. The other major Canadian airline besides Air Canada is onto something and making solid profits, with fast-growing revenue. Could not connect to the internet on the inflight Wi-Fi. Business and Premium boarded together in the first group, a nice touch for passengers in the latter class, who definitely could feel they were getting some privilège indeed. WestJet has a total of 10 on order, all of the 787-9 model, the middle of the three 787 siblings by size. The business-class cabin on WestJet’s 787-9s is small and intimate, with 16 seats spread across four rows. A new level of comfort, proving that the joy really is in the journey. It was quiet, had plenty of room to sit and a perfectly good buffet — the jerk chicken was, in fact, excellent — plus fast Wi-Fi. Terms apply to the offers listed on this page. It exuded, however, a bit of the shopping-mall feeling you get at airports all around the world these days. Sign up for the free daily TPG newsletter for more airline news! Seat 5 A is a standard Premium Economy Class seat. WestJet clearly prefers the former; the staffed desks were well behind the kiosks, and fewer than you’d expect to find, as if the airline had wanted to discourage people from using them. Many of the offers that appear on this site are from companies from which The Points Guy UK receives compensation. The design was created by London-based PriestmanGoode and draws on Canadian themes. It was an example of what dinner and breakfast should be on a six-hour eastbound flight across the Atlantic: uncomplicated good food served fast, but not in a rushed manner — and maximizing time to sleep. This post contains references to products from one or more of our advertisers. For example, 60,000 points are worth $750 toward travel. I found the two dedicated bathrooms spotless and stocked with toiletries by Canada-based Rocky Mountain Soap. Take a look around our #WestJet787 Premium Economy Class. The seatback in front contained the usual literature, including the airline’s own not terribly exciting onboard magazine, plus headphones and an amenity kit. A RED VENTURES COMPANY. Kudos to WestJet for the premium-quality blanket, vastly better than what’s usually found in economy, but minus points for a flimsy pillow that wasn’t in the same class as the blanket. Upgraded food and service and a better ground experience should also be part of what you get with a premium economy ticket, although many airlines are still not good at differentiating the service part. We put the airfare on the Platinum Card® from American Express, which earns 5x points on airfare booked with the airline or Amex Travel, so we got 2,… Economy. Just half an hour after wheels up, dinner was served on trays made of a grippy plastic that helped keep things in place during a spell of mild turbulence. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Cabin crews can really make or break a flight for passengers, and that’s true for economy class, too, premium or otherwise. You can walk back and fill up anytime during the flight. Behind exit row 4 rows of premium economy class are located. Earlier this year, WestJet unveiled the liveries and interiors of their new Boeing 787 Dreamliner aircraft, including a brand-new international business class and premium economy product. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The WestJet Premium fare … The tray table extended smoothly from the other armrest, right under the electronic dimming controls peculiar to 787 windows, with the pull of a small lever that eliminated the need to fish awkwardly for a handhold. The flight attendants moved fast but never looked harried, and we were done in 25 minutes, just like with dinner. We bought a cheap one-way ticket from New York LaGuardia (LGA) to London Gatwick (LGW) via Toronto Pearson (YYZ) for $557.09 (£431), a very good deal for a true premium economy across the Atlantic. More and more airlines are offering true premium economy on long-haul flights. Forty-five minutes later, we touched down smoothly, with reverse thrust kicking up a small storm on the wet runway. ALL RIGHTS RESERVED. The seatback in front contained the usual literature, including the airline’s own not terribly exciting onboard magazine, plus headphones and an amenity kit. Passengers who were still sleeping as breakfast service began were served later without any fuss. The service flow meant we got almost three hours to sleep, uninterrupted by any announcements from the crew, before lights came back on at half power. Please view our advertising policy page for more information. It was quiet, had plenty of room to sit and a perfectly good buffet — the jerk chicken was, in fact, excellent — plus fast Wi-Fi. These were branded by Rocky Mountain Soap and contained socks, an eye mask, earplugs, lip butter and an CA$11.50 (about $8.50) voucher for hand cream from the company’s site or store locations. I would like to subscribe to The Points Guy newsletters and special email promotions. (Because the fare did not include lounge access, we haven’t factored it into our score.). The latter are worth $47, by our valuations. With such chop-chop service delivered with a smiling attitude, I didn’t really care that the cheese tray I’d just had was middling. The discount carrier is set to announce more WestJet 787 destinations soon! We bought a cheap one-way ticket from New York LaGuardia (LGA) to London Gatwick (LGW) via Toronto Pearson (YYZ) for $557.09, a very good deal for a true premium economy across the Atlantic. And, depending on the airline, it’s not just coach with extra legroom, it’s a whole separate cabin and class of service, with different seats. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. Take away the distinctly Canadian touches, like the Tim Hortons coffee shops and the bilingual signage, and T3 at YYZ could be an airport terminal anywhere. Join us on a tour through the cabin of our brand new 787 #Dreamliner. Also a nice throwback, but to the early 2010s: finding “Angry Birds World Tour” in the games section, a pleasure to play on the crisp, sensitive touchscreen. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. Overlooking the business class seat on WestJet’s 787-9 (Photo: WestJet) Additionally, a small premium economy cabin will also be outfitted on the aircraft to feature 28 seats across four rows. A bottle of spring water was on each armrest. Not all airlines put logos on napkins, but WestJet did. Fragrance-free options are rare. On every flight enjoy exclusive Canadian and globally inspired menu choices served on custom-designed dining ware, and it’s all included in your Premium fare. See, BREAKING: UAE is removed from travel corridor immediately, Bahamas blowout: Inside the £12,000-per-night Four Seasons villa fit for royalty, American Express dropping 1 hotel elite status benefit from the Platinum Card. The WestJet Boeing 787-9 features seats in a 2 cabin configuration. Hot towels were distributed and picked up about 10 minutes before pushing back from the gate, and we were airborne on schedule at 10:20 p.m. WestJet 787 premium economy – Cabin. © 2021 THE POINTS GUY, LLC. And, depending on the airline, it’s not just coach with extra legroom, it’s a whole separate cabin and class of service, with different seats. Laid out in a 2-3-2 configuration, far roomier than 3-3-3 in coach, it’s a beautiful, elegant cabin, with WestJet’s shades of blue, green and gray the dominant color notes, and the airline’s stylized maple-leaf logo on the back bulkhead. This was premium economy done right, and the service was a big part of that. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The other major Canadian airline besides Air Canada is onto something and making solid profits, with fast-growing revenue. When I showed up at the gate at 8:50 p.m., just before the announced start of boarding, nobody was hogging the boarding lanes. The supplied headphones worked just fine in stereo, despite having just a single standard jack in a two-prong outlet. *Bonus value is an estimated value calculated by TPG and not the card issuer. Our inflight menu also features a selection of wine, beer, and spirits, included in your Premium … Experience varies based on flight schedule and current travel advisories. WestJet has a good inflight-entertainment system on the 787s, presented on a large, pivoting 13.5-inch touchscreen and with headphones providing decent sound quality. Known for its low-cost business model that’s only been partly rivaled in Canada, WestJet is transforming further into a full-service carrier as it only recently started true long-haul service to Europe and announced business and premium … The buttons were between the stowed remote control and the storage cubby, the latter a perfect place for glasses, phones, tablets and other small objects. ALL RIGHTS RESERVED. Cabin crews can really make or break a flight for passengers, and that’s true for economy class, too, premium or otherwise. Boeing 737, 767 and flights operated by WestJet Encore If you’re seated in Economy, you’ll receive complimentary soft drinks and a sweet or salty snack on all flights over one hour. Just 25 minutes later, the crew took the trays, and after 10 more minutes turned off the cabin lights. By clicking a product link, you are departing from The Points Guy UK, and we cannot be held responsible the accuracy of the information contained within the linked site. For passengers who want to earn SkyMiles, flights in premium economy on WestJet planes not booked on Delta.com earn 100% of miles flown as Delta Medallion Qualification Miles and 20% of miles flown as Medallion Qualification Dollars. Westjet’s 787-9 will all be seating up to 320 passengers. See, The best cards for Priority Pass lounge access, Reminder: You don’t have to be on the ‘No Fly List’ to receive an airline ban, Marriott reinstates elite benefit guarantees effective immediately, Check your American Airlines accounts: 2021 rollover elite miles, dollars and segments now posting, The Platinum Card® from American Express, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. The extendable footrest was controlled with a smooth mechanical button on the armrest, next to the one that reclined the seatback. Possibly aided by proverbial Canadian politeness, boarding began and ended right on time. Passengers were seated and waiting for their boarding zone to be called. It offered many dining and shopping options in a well-lit, pleasant environment. © 2021 THE POINTS GUY, LLC. I’d caught a glimpse of it hours earlier, as I arrived from LGA in the rain and the 787 was being cleaned and unloaded from its previous flight. The 28-seat premium economy cabin on WestJet’s 787s is directly behind business and ahead of a large galley and restroom area separating it from economy. The delivery of WestJet’s first Boeing 787-9 Dreamliner in mid-January marked an exciting new chapter for the Calgary-based carrier. Seat map Boeing 787-9 Dreamliner “WestJet”. However, I was unable to connect to the satellite internet on two different devices, even though both devices indicated that I had connected to the network. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Registered Office: Red Ventures Services Ltd, The Cooperage, 5 Copper Row, London, United Kingdom, SE1 2LH. We bought a cheap one-way ticket from New York LaGuardia (LGA) to London Gatwick (LGW) via Toronto Pearson (YYZ) for $557.09 (£431), a very good deal for a true premium economy across the Atlantic. Please view our advertising policy page for more information. For an airline that has always been a low-cost carrier, what does the first venture into a premium concept look like on their new 737s?. At boarding, pillows and blankets were waiting on each premium economy seat. Not a bad breakfast, if nothing fancy, and a good way to start the day after an early-morning landing. I would like to subscribe to The Points Guy UK newsletter and special email promotions. The good news is … First I walked through the four rows of premium economy. The headphone connection, international power outlet and powered USB outlet, at the back of the cubby under one armrest, weren’t easy to find. The toiletries all had a strong fragrance, which might not be to everyone’s liking, but that’s a problem with most airlines and most hotels. Just half an hour after wheels up, dinner was served on trays made of a grippy plastic that helped keep things in place during a spell of mild turbulence. WestJet is phasing all 737 aircraft from economy seating with a middle seat blocker to premium 2x2 seats. This year it stepped that up with the delivery of four B787-9s, scheduled for daily Toronto-Gatwick flights year round, as well as … Arranged 2-3-2, there are 28 slick seats here. Sitting in 6K confirmed the positive impression. But there were employees hovering about the kiosks, ready to help, and I didn’t see anybody struggling to use the self-check-in process. Please view our advertising policy page for more information. The premium economy cabin comprised four rows (numbered five to eight) in a 2-3-2 configuration (A-C, D-E-F, K-H). It featured a height-adjustable headrest, with wings that cradled my head in place and actually stayed put. Business and Premium boarded together in the first group, a nice touch for passengers in the latter class, who definitely could feel they were getting some privilège indeed. Editorial Note: The Points Guy UK is independent; the opinions published here are always those of the reviewer, who has final editorial approval. Just over 8 months old, this was a gleaming bird, with seats and fixtures that looked and felt new. Our crew is awesome people, and we look forward to having you with us again real soon.”. Note that I had to ask Delta to credit the flight to my account. The New York-Toronto-London itinerary netted 4,076 Medallion Qualifying Miles and $786 Medallion Qualifying Dollars in my SkyMiles account, as well as 3,932 redeemable miles. 28 Premium Economy in the de-rigeur 2-3-2 and 38″ of pitch. Note that two were Canadian wines, a fitting choice from a Canadian carrier. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost — and with a business class worthy of far more storied airlines. The Points Guy UK is a trading name of Red Ventures Services Ltd, registered in England and Wales No. The WestJet 787 has a snack area that is cleverly carved out just behind the Premium Economy cabin. 11645522. Hot towels were distributed and picked up about 10 minutes before pushing back from the gate, and we were airborne on schedule at 10:20 p.m. WestJet will outfit the 787s with about 320 seats, including 16 pod-like lie-flat seats in business class and 24 premium economy seats. On review flights by TPG staffers, WestJet has consistently behaved like a full-service airline — and a good one, at that. The wine list was international-standard: mass-appeal wines with two whites, two reds and one sparkling. These were branded by Rocky Mountain Soap and contained socks, an eye mask, earplugs, lip butter and an CA$11.50 (about £7) voucher for hand cream from the company’s site or store locations. The announcement from the flight deck as we began our descent into Gatwick was a perfect summation of the overall experience: warm, friendly and to the point. We have flown WestJet now in every class of service, and every time has been a positive experience, including in coach. On WestJet's 787, economy seats have a pitch of 31" and are offered in a 3-3-3 … We’d get a late snack and breakfast, she said, adding she’d be back in a few minutes to take our breakfast orders. Fly WestJet's inaugural Boeing 787-9 Dreamliner flight from Toronto (YYZ) to Calgary (YYC) in Premium Class. The flight attendants moved fast but never looked harried, and we were done in 25 minutes, just like with dinner. Just over 8 months old, this was a gleaming bird, with seats and fixtures that looked and felt new. Premium passengers also received amenity kits. Upgrade Lockdown On that note, I have had a couple of flights now where, despite seats being available when inquiring at the gate, my ticket class would not … Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. At boarding, pillows and blankets were waiting on each premium economy seat. This willingness of WestJet staff to assist passengers was on display throughout my journey to Gatwick, and it spoke to the airline’s nature as not quite a low-cost carrier. All the essentials, minus a toothbrush/toothpaste combo. The 28-seat premium economy cabin on WestJet’s 787s is directly behind business and ahead of a large galley and restroom area separating it from economy. We bought a cheap one-way ticket from New York LaGuardia (LGA) to London Gatwick (LGW) via Toronto Pearson (YYZ) for $557.09, a very good deal for a true premium economy across the Atlantic. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost — and with a business class worthy of far more storied airlines. And you also get two dedicated bathrooms, not shared with coach. Does WestJet’s premium economy — marketed simply as Premium (or Privilège in French) — prove as good as its biz class? Economy has 304 seats; Business class has 16 seats; this is pretty standard for these aircraft. The toiletries all had a strong fragrance, which might not be to everyone’s liking, but that’s a problem with most airlines and most hotels. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). When I showed up at the gate at 8:50 p.m., just before the announced start of boarding, nobody was hogging the boarding lanes. For passengers who want to earn SkyMiles, flights in premium economy on WestJet planes not booked on Delta.com earn 100% of miles flown as Delta Medallion Qualification Miles and 20% of miles flown as Medallion Qualification Dollars. “On behalf of Captain Brian, thanks for flying the Dreamliner with us. Not a bad breakfast, if nothing fancy, and a good way to start the day after an early-morning landing. Exclusive cabin on brand-new aircraft; crisp, large entertainment screen; friendly, efficient service that maximized sleep time. Forty-five minutes later, we touched down smoothly, with reverse thrust kicking up a small storm on the wet runway. More and more airlines are offering true premium economy on long-haul flights. Economy class varies depending on aircraft type. Checking in on the WestJet app was intuitive and painless. As we broke through the clouds on the descent, I could feel the upbeat mood among the premium economy passengers. “On behalf of Captain Brian, thanks for flying the Dreamliner with us. Kudos to WestJet for the premium-quality blanket, vastly better than what’s usually found in economy, but minus points for a flimsy pillow that wasn’t in the same class as the blanket. Red Ventures Financial Ltd is acting as a credit broker, not a lender. This was premium economy done right, and the service was a big part of that. The IFE was intuitive to navigate either with the touchscreen or the remote, and the favorites function was a handy place to store things you might want to watch without diving deep into menus every time. Fly in a spacious pod on our 787 Dreamliner. WestJet got the meal-service flow perfectly right on this flight. Little bits of courtesy like that were sprinkled throughout the service. Possibly aided by proverbial Canadian politeness, boarding began and ended right on time. There are 3 cabins with 16 Business, followed by 28 Premium and … Sign up for the free daily TPG U.K. newsletter for more airline news! WestJet premium economy tickets don’t give you access to a lounge, and the airline doesn’t have proprietary lounges — it’s currently building its first one in Calgary — but I could access the Premium Plaza lounge in Terminal 3 as a Priority Pass member. The service flow meant we got almost three hours to sleep, uninterrupted by any announcements from the crew, before lights came back on at half power. WestJet calls this “the ideal combination of comfort, value and guest service including a separate cabin, elevated meal service and signature welcome perks featuring sparkling wine and an amenity case”. We have flown WestJet now in every class of service, and every time has been a positive experience, including in coach. Note that two were Canadian wines, a fitting choice from a Canadian carrier. New for WestJet and featured in the 787 is a premium economy cabin. (On his review flight in WestJet’s biz class, Nick found the internet connection reliable and the prices fair.). The introduction of these cutting-edge aircraft into their fleet signals the transformation of Canada’s second-largest airline from a low … It had not shown up automatically, even though my SkyMiles account number was attached to the booking and also appeared on my boarding pass. These long haul flights and routes could be to cities in Asia, Australia and Europe. The supplied headphones worked just fine in stereo, despite having just a single standard jack in a two-prong outlet. The wine list was international-standard: mass-appeal wines with two whites, two reds and one sparkling. Be aware that Row 5 at the front of premium economy has less legroom than rows 6, 7 and 8. As a pleasant smell filled the cabin, the white tablecloths came out again for a more substantial meal than the previous snack: warm croissant, fruit bowl and a choice of a spinach omelet; egg bites with spinach, feta cheese and red pepper; or a Nutella and banana crepe, all plus yogurt with honey and granola. 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