Via Email : Guyana.Customercare@digicelgroup.com. 7 7 Days These will only apply for the plan duration. All remaining MB on the 2G plan will be added to the 4G plan. No, unused night-time bonus data from your current Stay Connected Plan will not rollover to a new plan. Fees$ USD Once plan is auto- renewed it cannot be cancelled. Click here to see Digicel Call International rate check FAQs. ISO code: GUY. Username: blank 30 Day 2GB Diamond Do I receive a notification that my International Magic number is active? 16 Yes, in the event that Customers do not repurchase the Bundle before it expires, unused data allotments and other applicable benefits i.e. Georgetown Guyana Work with us: If you are interested in working at Digicel: Click here for our latest job offerings and to submit your … There are three (3) plans to choose from in convenient Small, Medium and Large sizes. How does the Diaspora Prepaid works? All Digicel prepaid customers living in Jamaica can enjoy the value and convenience of our new Stay Connected Plans. You will receive a text message when your International Magic number is active and also the expiration date. NB. Diaspora Prepaid Plans provide Digicel customers with specific bundled plans for local on-net calls, off- net calls, international calls, data service and text messages. MMSC : Not Set Customers may check their credit balance by visiting a.mydigicel.net then navigating to the Account & Balances screen. If additional data is required, a subscriber can activate an add-on by dialling *136# and select the number for the corresponding plan. I.International plan minutes can be used to make international calls to USA, Canada and UK landlines. Your allotment is valid for the duration of the Stay Connected Plan purchased and will not be replenished daily. You are required to dial *147# and select Option 5 – “Bonuses” then select Option 3 – “Magic number” to nominate a Magic number. Customers will then be required to re-subscribe to reactivate a Stay Connected Plan in order for the prepaid user to benefit from the Offer. Unlimited Digi Talk & SMS + WhatsApp & Email 10 SMS Digi to Digi 7 Days 3.5GB Once plan expires, customer may dial *141# and select Manage Account to change to any other data plan. Countries marked by an asterisk (*) indicate that only Digicel numbers can be called: Yes, multiple Plans can be activated simultaneously. Customers may check the data bundle by dialing *140# send and select option 8 (my balance) and follow the prompt. This is a part of the policy to protect your privacy and security and the terms of service is used to protect your rights. The recipient will receive a notification from Digicel when the last 50% MB and over remains. 30 Days No, you won’t be able to change your International Magic number while you are on the same active plan, however, if you receive a new plan you will be asked to configure a new International Magic number. Proxy Port : Blank, Profile Name : Digicel Internet Once plan expires, the customer can dial *140# to change to any other data plan of choice. What plans are available? Plans will only be visible for purchase to customers living in the United States, Canada or United Kingdom for the benefit of prepaid customers living in Jamaica. XCD Topup Entry Point (Including Tax) Am I able to use my Diaspora plan with Unlimited WhatsApp while roaming? If promotion bonuses are being awarded for other top up promotions will this be offered also for Digicel Online Top Ups? Server : Not Set Fill in your number, it will be recharged automatically with the amount of your choice. TALKIntl Calls to 1 US/CAN number Toll free numbers are not covered with these plans. Join our 1 million happy customers! 1GB Data Night bonus (11pm to 6am) Unused portion from your subscriptions do NOT roll over. Service Menu: *147# - go to “My Account”, then enter the “Manage My Plan” menu and press “1” to see your available minutes and/or data balances. These plans can be purchased locally in Haiti from the Digicel website or internationally from the USA/Canada . Prepaid Data Plan You are required to dial *147# and select Option 5 – “Bonuses” then select Option 3 – “Magic number” to nominate a Magic number. $55.12 30 Days IP Type :Ipv4 Customer Care Contact Information. How do I cancel my Fingertip Top Up service? 30 All automated top ups that have been set up on your account will be displayed. If not, please register again using a valid email address, Contact Customer Care at onlinetopup_cc@digicelgroup.com, Paypal - This is accepted for select currencies, A summary is presented on screen at the end of the transaction. You can do so much! Magic number How do I use the Online Top Up site from my mobile? In order to opt out of auto renewal, dial *135# and select option 3 for Local Plans and then option 4. Expiry date will be extended to the new date of the last subscription. Unfortunately if you activate any Diaspora plan with Unlimited WhatsApp and you travel outside of your country (roaming) you will be on standard data roaming charges. In case you receive several plans, only 1 International Magic number can be configured. If you do not activate a new local Plan/Bundle, and you do not receive another Stay Connected Plan, we'll send you another reminder, just in case you forgot. Validity (days) Plans are not applicable for use while roaming; plans can only be used while in Suriname. Also you can renew your plan or upgrade your plan. Customers are now able to purchase these all-inclusive Plans via www.digiceltopup.com and the Digicel Top Up App for any prepaid number in Panama. Customers are now able to purchase Prepaid Plans via www.digiceltopup.com and the Top Up App for any prepaid number in St. Kitts & Nevis. Plan will auto-renew once credit is available on the customer’s mobile account. All information transmitted is done through secure protocols (SSL - Secure Socket Layer); one of the most widely used and safest security protocols available on the web - you will see it used at all leading sites. What if my data allowance is exhausted before the plan expires? Mexico Unlimited The recipient will receive a text messaging confirming the amount of credit and bonus credit (when applicable) that is received. Carrier Contact + (592) 669-3444: Product Details. Unlimited The customer will get the option to opt out 24 hours before the plan auto renews. This product is offered for the personal use of individuals and not for commercial use. By News Source Guyana on April 20, 2017 "Digicel notes with great disappointment GT&T’s most recent statements to the press in which it repeated untrue allegations and more specifically claimed that Digicel has denied the Government of Guyana payment … Customers may dial *140# and choose option Manage Your Data to query data balance. $63.56 Username : Blank You may opt out by dialing *140#, select 4 (Manage Your Plan) and then select 2 (Cancel Auto Renew). - online-top-up.digicelgroup.com/en-HT/prepaidplans/. Bundle plans are not applicable for use while roaming except in St. Vincent, Grenada and Dominica. From your Phone : 100. If you manually or automatically activate a plan that you have previously activated, then the terms and conditions that apply are those published at the time of your most recent activation. After 14 years of operation, total investment to date stands at over US$5 billion worldwide. We recommend that the Terms and Conditions for specific promotions are reviewed to confirm qualification from topping Online or via the Digicel Top Up App. Data allowance 30 Day Bundle APN type : default Automatic top up is a free service that allows you to complete a one-time set up to schedule future top ups for a specific date and time. Expiry date will be extended to the new date of the last subscription. 16.88 How do I check my credit balance or my plan? Once on the Pay & Checkout page, your stored card will be displayed right below Select a Payment Method. *120*56# to view voice balance. The activation message will look like this: “Your 7day Stay Connected Plan is active. Customers are now able to purchase prepaid Plans via, A 4G data allocation for the duration of your plan. How do I use my night-time bonus? Customers are now able to purchase prepaid Plans via "www.digiceltopup.com and the Digicel Top Up App for any prepaid number in Dominica. No you don’t have to do anything except have your friends and/or family from United States, Canada or United Kingdom (“Diaspora countries”) purchase one of our Stay Connected Plans, and the night-time bonus data will be added automatically to your new bundle. No. Customers may dial *141#, select 2 and then 4 to view data balance. Unlimited local calls Digi-Digi Can plans be used while roaming? Below each of these you will see a delete link, please click this link to cancel any future automated top ups. Plans are not compatible with Blackberry devices. In this case, please contact Customer Care using the Live Chat option available from the Top Up Page or via email at onlinetopup_cc@digicelgroup.com. Yes. No. No you don’t have to do anything except have your friends and/or family from United States, Canada or United Kingdom (“Diaspora countries”) purchase one of our Stay Connected Plans, and the night-time bonus data will be added automatically to your new bundle. From Fixed line :+592-660-1000 Customer Care Operating Hours: 8:00 am to 8:00 pm Corporate Address: Digicel Guyana, 56 High Street Kingston. Bearer: Unspecified Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Is there a way to verify the amount the topped up number will receive? Customers will receive 1 notification message reminding that the plan has expired. Small(7 days) $12.50 What happens if I call to destinations that do not apply to my International Magic number? Quick Pick Data & Talk Once the current Stay Connected Plan expires, any unused night-time bonus data will be lost. 30 Day Lite 8 GB Customers will have the option to upgrade from a 2G plan to a 4G plan. Digicel Mobile is required to be provided at the time of order, and minutes will be directly loaded to the provided Digicel Mobile Number. Can plans be used while roaming? Before your Stay Connected Plan expires, you will receive a reminder letting you know that your bundle is about to expire. 7 Days 2GB MyDigicel app – click on the app at a.mydigicel.net and go to “Accounts and Balances”. Customer will get the option to opt out 24 hours before the plan auto renews. Unlimited WhatsApp will be available during the Diaspora plan activation period. The all-inclusive plans are special promotions that you can activate on your prepaid Digicel phone, these plans provides you with the best benefits for local or international calls, SMS to all networks, data, and free social networks at a discounted price. Activation of the 30 days 6GB plan will also provide the customer with SRD 25 bonus credit 30 Days *120*16# Can plans be used while roaming? Yes If a Diaspora customer purchases a plan for you within the grace period, unused data up to 12 GBs will rollover to the new plan. Step 1: Dial the access number 1-800-401-1905. Additional Terms and Conditions $9.99 200 mins to all Local, US, Canada, UK Landline, Digi Caribbean (excluding Jamaica, Guyana & Haiti) Plans are not applicable for use while roaming; plans can only be used while in Suriname. However, if you receive a new Stay Connected Plan before or after your current plan expires, then you may nominate a new Magic number. For IFS international incoming routing number to Guyana the last four digits will be the subscriber (PSTN) number. What plans are available for purchase? 8GB + 8GBNight Bonus Step 4: You will receive a notification Message that your International Magic number is active. If the recipient has an active talk plan on his/her account i.e. Minutes do rollover up to the value of the new Plan. No, unused night-time bonus data from your current Stay Connected Plan will not rollover to a new plan. Customers are now able to purchase prepaid Plans via www.digiceltopup.com , the Digicel Top Up App and from Digicel branded retail stores in the US, Canada and the UK for any prepaid number in Barbados. Plans are valid for use while in Cayman and cannot be used while roaming. How to check my Prime Bundle balance What is the Shake & Share Christmas 2020 Promotion? Customers are now able to purchase prepaid Plans via www.digiceltopup.com and the Digicel Top Up App for any prepaid number in Suriname. Night-time Bonus Data No extra cost! TTD $149.70 APN roaming protocol: Ipv4 Balance Check What is the exchange rate when purchasing minutes? If I am on a call within the duration of the Stay Connected Plan, and it expires, what happens to my call? If you wish to save your cards details, please tick on the 'save card' box as you complete your payment details. Choose your destination number and send top ups to any mobile in Guyana. Once the current plan expires, customer may dial *141# and select Manage Account to change to any other data plan. DATA MB Keep getting great benefits when a bundle is purchased online!”. Customers will then be required to re-subscribe to reactivate a Stay Connected Plan in order for the prepaid user to benefit from the Offer. No, after your Stay Connected Plan expires, you must renew your bundle during the applicable grace period before you lose your benefits and will not be able to rollover your unused anytime data. 7 Days They come in Small (7 days), Medium (15 days) & Large (30 days) packages. The all-inclusive plans are special promotions that you can activate on your prepaid Digicel phone, these plans provides you with the best benefits for local or international calls, SMS to all networks, data, and free social networks at a discounted price. If you are on a Digicel to Digicel call and your Stay Connected Plan expires, your call will not drop. Does my unused voice bundles (minutes) from the expired Stay Connected Plan rollover onto my active Stay Connected Plan? Note: The cost for the additional minutes purchased and the number of minutes received will be the same as received when activating the plan. Enter your order details e.g. Data allotments are only applicable while in Jamaica. 6144 Diaspora Prepaid plans are valid for use while in Panama and cannot be used while roaming. The option to remove your stored card is not available on the App and must be done from the Top Up website. The value top up received is minus the tax amount. Unlimited local calls Digi-Digi Once plan expires, customer may dial *141# and select Manage Account to change to any other data plan. You will receive a 3 digit service code as well as a 5 digit Fingertip password token (which you may change at any time). Yes, once you purchase a new plan/bundle within the applicable grace period, your unused anytime data will rollover from your expired Stay Connected Plan to your new local plan/bundle. Do I have to activate a separate add-on to get my night-time bonus data? 30 Days Be scheduled to repeat daily, weekly or monthly and can not be used while roaming ; plans only. 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